Lasted Update : Sep 2024

I. OVERVIEW: REGIONAL CONSIDERATIONS (CALIFORNIA)

At AI Partner：Chatbot Assistant ("we," "us," or "our"), your privacy is of paramount importance to us. This Privacy Policy outlines how we handle and protect your personal information and clarifies what types of data we may collect when you download and/or use the " AI Partner：Chatbot Assistant" mobile application (the "App," or "our App").

When we mention personal data (or personal information), we are referring to any details about an individual that can identify them, either directly or indirectly, particularly through the use of such data.

Personal data refers to any information that can identify an individual directly or indirectly, especially when linked to an identification number or to specific factors related to their physical, physiological, mental, economic, cultural, or social identity.

Our Privacy Policy is applicable to all individuals who use or have access to the App (referred to as "Users").

For the purposes of the General Data Protection Regulation (GDPR), we act as the data controller unless otherwise specified.

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW YOUR PERSONAL INFORMATION MAY BE HANDLED. BY USING THE APP, YOU CONFIRM THAT YOU HAVE READ, COMPREHENDED, AND AGREE TO ADHERE TO THESE TERMS.

IMPORTANT NOTICE FOR CALIFORNIA RESIDENTS:

In accordance with the California Consumer Privacy Act of 2018 (CCPA), California residents have the following rights:

- To request the categories of personal data that are processed;
- To request the categories of sources from which personal data is gathered;
- To understand the purposes for which user personal information is processed;
- To request a list of third parties and categories of those third parties with whom we may share your personal data;
- To request the specific pieces of personal data that we may have collected about you, provided the information in the request is sufficient to verify the identity of the user.

II.What kind of information do we collect

1.Information and Content You Provide:

- **Data Collection**: We gather information that may directly or indirectly identify you. When you utilize our device, certain data is automatically collected from your device. This includes details about your device, its ID, and other technical specifications.
- **Authorization and Account Details**: When creating an account, we request specific details like your user ID, email address, or other login credentials, depending on the settings of the App.
- **Content Data**: This includes any media or documents you upload through the App, such as photos, images, videos, audio files, and other files.
- **Personal Information**: In some cases, the App may allow you to manually input personal data to track, store, or manage your records for your convenience. This is done only at your explicit request.

2.Information Automatically Collected:

Certain data—such as your IP address, browser type, and device characteristics—is automatically gathered when you interact with our Apps.

We collect some information when you access, use, or navigate through the Apps. While this data does not directly reveal your identity (such as your name or contact details), it may include technical information like your IP address, browser type, device characteristics, operating system, language preferences, referral URLs, device name, country, location, usage patterns, and other relevant details. This data is mainly used to ensure the security and functionality of our Apps, as well as for internal analytics and reporting.

To enhance the performance and stability of our applications, and to assist with troubleshooting when issues arise, we collect performance metrics and crash data.

3.Information Collected from Third-Party Sources:

We may also receive limited information from publicly available databases, marketing partners, social media platforms, and other external sources.

We may acquire data about you from external sources, such as public databases, joint marketing collaborators, social media platforms (e.g., Facebook), and other third parties. Examples of the information we might receive include social media profile information (such as your name, gender, email, birthdate, location, user ID numbers for your contacts, profile picture URL, and any other data you choose to make public), marketing leads, search results, and sponsored links (like paid advertisements).

4.Analytics Information:

We automatically collect certain information using technology. When you visit our website, use our mobile app, read our emails, or otherwise interact with us, we and our business partners may gather specific information about your computer or device through various tracking technologies, like cookies, web beacons, log files, embedded scripts, location-detection tools, or other tracking mechanisms. We may combine this data with other personal information we have collected about you. These tracking technologies help us gather usage and device-related data.

We utilize third-party data processing tools, such as those provided by Google and Facebook, to analyze data sent from your device or our App. These third-party tools (used for advertising or analytics) supply us with the information described above. However, we do not control, manage, or take responsibility for how third parties handle your personal data, which may be processed independently by them (outside of our App). If you have concerns about how your personal data is shared with us, you should contact those third parties directly.

5.Device Information:

We collect data from and about the mobile devices you use to connect with our services, as well as the information generated by these devices, depending on the permissions you've granted. Below are some examples of the device-related data we collect:

- The type of mobile device you’re using and the version of the operating system installed on it;
- Regional settings of your device;
- Region linked to your SIM card;
- Internet Protocol (IP) address;
- Advertising ID / Identifier for Advertisers (IDFA), a unique string of numbers and letters that identifies your smartphone or tablet.

6.Information Provided About You by Other Users:

We also obtain and assess content, communications, and data that others provide when they interact with our Services. This may include information about you, such as when someone invites you to use our app and provides your name, phone number, or other relevant details. We ensure that these users have the legal right to collect, use, and share your information before they provide it to us.

III. How Do We Utilize This Information?

In addition to the specific uses described throughout this Privacy Policy, the information we collect may be used for the following purposes:

- To Provide Our Services**: We use the information you provide, along with data collected automatically, to deliver the services you request and ensure the App functions as intended.
- To Enhance, Test, and Monitor the App’s Performance**: Automatically processed information is used to gain insights into user behavior and trends, identify potential disruptions or technical issues, and to maintain, safeguard, and optimize the performance of our App.
- To Communicate with You**: We use your data to stay in touch. This includes sending newsletters, marketing materials, and updates about our policies and terms. We may also gather your feedback on your experience using the App and respond to any inquiries you make.
- For Seamless Access**: Your information is used to ensure smooth access to your account, allowing us to remember your login credentials so you don’t have to re-enter them each time you access the service.

If we decide to process your personal data for new purposes, we will notify you and update this Privacy Policy accordingly to reflect any changes.

IV. How Do We Share Your Information?

AI Partner only shares personally identifiable information with third parties under specific circumstances: when you give your consent, when it is essential for completing an action within the software or service, or when required by law. Below are some examples of when this might happen:

To Enhance or Promote Our Services:.
We may share aggregated data and insights on user activity and behavior with third parties to improve or promote AI Partner. This type of data sharing is done in a manner that ensures no individual user can be personally identified or linked to specific actions or information.

AI Partner also allows third-party companies to gather certain information from users. These companies may use cookies, pixels, or similar technologies to collect and utilize non-identifiable data (e.g., hashed data, browsing patterns, device type, date and time of visit, ads clicked or scrolled past). This data is primarily used to offer advertisements relevant to your interests. However, if you no longer wish to be part of AI Partner, you can simply uninstall the software.

To Provide Services to You:
We may share your information with service providers who assist in the operation of AI Partner. For instance, we might engage third parties to host our website, send emails or SMS messages related to AI Partner’s functionality, remove duplicate entries from our user lists, process payments, or provide search results. These service providers may have temporary access to your personal data, but we enforce contractual and technical safeguards to ensure they only use this information to aid in delivering AI Partner services.

To Offer Joint Services with Other Companies:
We may collaborate with other companies to offer certain services. If you choose to use these services, we may need to share your information to facilitate the offering. In such cases, we will clearly identify our partners and present their privacy policies before you engage with these services.

Data Retention:
We typically retain your personal information only for as long as it is necessary to provide core functionalities of the App and to meet our legal obligations. If you no longer wish for us to store or use your data, you can request that we delete your personal information and close your account.

However, some data may still be retained for a limited period (but not longer than necessary) for reasons such as compliance with legal obligations (e.g., tax, accounting, auditing), maintaining security and backup protocols, or to prevent fraudulent or malicious activity.

V. Third-Party

We are not responsible for the practices employed by websites or services linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. Please read over those rules and policies before proceeding.

We cannot guarantee the security of any information you transmit to Follower Track for Instagram+. Changes made to the social media service that you connect to Follower Track for Instagram+ may also affect your privacy settings. We are not responsible for the functions, privacy or security measures of any other organization.

VI. How long will we store your information and data?

We keep your information and personally identifiable information stored for as long as your account remains active, and after deactivation, for the minimum time required by local regulations. After this period, the data are anonymized and lose any and all possibility of personal identification, and are used only for statistical purposes by AI Partner.

VII. User log

When using our service, certain user log information in our application will be automatically collected, including (i) detailed information about the time and frequency of using our service, (ii) critical operation path, device statistics, errors, and time zone Wait. These user logs are used to improve our services and are not used to individually identify and track our users.

VIII.PURPOSES FOR WHICH WE WILL SHARE YOUR PERSONAL DATA

We may share the above categories of Personal Data for certain business purposes, including:
Advertising
We may share or otherwise “sell” information with advertising partners who distribute advertising in our services. For further information on the advertising networks which may receive this information, go to ‘APPENDIX A - Advertising networks and their partners’ below.
APPENDIX A - Advertising networks and their partners

Google AdMob and their partners
https://www.google.com/policies/privacy/
https://support.google.com/admob/answer/9012903
https://support.google.com/ads/answer/2662922?hl=en

Facebook Audience Network
Privacy Policy: https://www.facebook.com/about/privacy/

Firebase
Privacy Policy: https://firebase.google.com/support/privacy

IX.SECURITY

The security of your personal information is highly important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information.

We implement appropriate technical and organizational measures, which are designed to implement data-protection principles, such as data minimization, in an effective manner and to integrate the necessary safeguards into the processing. We seek your personal data to be encrypted with proper and strong encryption algorithms, including hashing where possible.

Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect your personal data, nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.

If you have any questions about the security of our App, you can contact us through the contact form displayed below.

X.CHILDREN’S PRIVACY

Our App is not intended for children. Therefore, we do not knowingly or intentionally collect or solicit any personal information from children. For the purposes of this Section X the terms “child” and/or “children” in the context of data processing activities may be interpreted on a case-by-case basis as prescribed by applicable data protection laws. No one who is considered a “child” under applicable data protection laws is allowed to directly provide any personal information to the App.

As a general rule we consider a person under the age of 16 to be regarded as “a child” until we have legal grounds to conclude that a person under 16 should be treated as an adult as per provisions of local data protection rules or based on the parent authorization provided to us directly.

Solely the holders of parental responsibility are liable for preventing their children from providing personal information via the App without relevant verifiable parental consent. If we learn that we have collected personal information from a child without verification of the holder of parental responsibility for a child, we will erase that information as quickly as possible. If you reasonably believe that we might have any information from or about a child, or a child has directly provided us with personal information via the App without verifiable parental consent, please contact us.

XI. HOW TO CONTACT US

If you have any questions about this Privacy policy, please feel free to contact us via support form youmeiinteractive@163.com.